Information We Collect
Skin1004 collects several categories of information from users to ensure the platform operates smoothly and securely. The types of information collected are as follows:
- Account Information: Full name, email address, phone number, date of birth, and password provided during registration.
- Device & Browser Information: IP address, device type, operating system, browser version, screen resolution, and other technical data automatically transmitted when you browse the platform.
- Payment Information: Transaction data in Malaysian Ringgit (RM), payment methods used, and records of deposits or withdrawals. We do not store your full credit card details or banking passwords.
- Cookies & Tracking Data: Session cookies, preference cookies, and analytics data used to improve the user experience on the skin1004 platform.
- Usage Data: Pages visited, games played, session duration, navigation actions, and interactions with platform features.
Purpose of Use
Information collected by skin1004 is used for legitimate and limited purposes. We do not sell your personal information to third parties for commercial gain. The information is used as follows:
- Verifying user identity and preventing fraud or unauthorised access.
- Processing financial transactions, deposits, and withdrawals in RM securely.
- Providing customer support and resolving disputes or user enquiries.
- Sending important notifications about your account, promotions, or policy updates.
- Improving the quality of the skin1004 platform, user experience, and technical features.
- Complying with legal requirements, gambling regulations, and directives from relevant authorities.
Cookies & Tracking Technologies
Skin1004 uses cookies and similar tracking technologies to enhance your experience on the platform. The following types of cookies are used:
- Session Cookies: Used to maintain your login session and ensure security during use.
- Preference Cookies: Stores your language, region, and display preferences for a more convenient experience on return visits.
- Analytics Cookies: Collects aggregated, anonymised usage data to help us understand usage patterns and improve the platform.
You can manage or disable cookies through your browser settings. However, disabling certain cookies may affect the full functionality of the skin1004 platform.
Data Storage & Security
Skin1004 implements appropriate technical and organisational measures to protect your personal information against unauthorised access, disclosure, alteration, or destruction. These measures include:
- Data encryption using SSL/TLS protocols for all communications between your device and our servers.
- Strict internal access controls — only authorised staff may access user data.
- Continuous system monitoring to detect any suspicious activity or security threats.
- Regular data backups to ensure service continuity and recovery in the event of technical disruptions.
Your data is retained for as long as your account is active or for the period required to meet legal obligations. When data is no longer needed, it will be securely deleted or anonymised.
Information Sharing & User Rights
Sharing with Third Parties
Skin1004 does not share your personal information with third parties except in the following circumstances:
- Payment service providers that process RM transactions on our behalf, subject to confidentiality agreements.
- Legal authorities or regulatory bodies where required under applicable Malaysian law.
- Third-party technical service providers that assist in platform operations, subject to their respective privacy policies and confidentiality agreements.
User Rights
As a skin1004 user, you have the following rights regarding your personal data:
- Right of Access: You may request a copy of the personal information we hold about you.
- Right to Rectification: You may request corrections to any information that is inaccurate or incomplete.
- Right to Erasure: You may request the deletion of your personal data under certain circumstances, subject to applicable legal requirements.
To exercise these rights or enquire about your data, please contact our support team via the FAQ.
Policy Updates & Contact Us
Skin1004 reserves the right to update or modify this Privacy Policy at any time. Any changes take effect immediately upon publication on this page. Continued use of the platform after changes are published constitutes acceptance of the updated policy.
We encourage you to review this page periodically to stay informed about how we handle your personal information.
If you have any questions, concerns, or complaints regarding this Privacy Policy or the handling of your personal data by skin1004, please contact our support team via the FAQ or visit About Us for available communication channels.
Still Have Questions?
The skin1004 team is ready to assist with any questions about your privacy and account security.